Legal information and terms of use

Please make sure that you familiarize yourself with the following points as this document provides an agreement between myTravelChannel.com ("myTravelChannel.com", "we") and the user ("User", "you") before using myTravelChannel.com (“Site”). Checking these now may save you time later.

Acceptance of Terms and Conditions

This Legal Information and Terms of Use constitutes the entire agreement between you and myTravelChannel.com regarding this Site and supercedes all prior correspondence or arrangements, whether oral or in writing, in respect of its subject matter. If you disagree with any part of this agreement, you may not use the Site in any way.

Services of myTravelChannel.com

myTravelChannel.com acts as an agent for third party suppliers such as airlines, hotels, car rental firms and others (“Travel Suppliers”). When you make an online booking on the Site, the contract is between you and the Travel Supplier – separate terms and conditions will apply to your reservation and purchase of travel-related goods and services that you have selected. These terms and conditions will be highlighted to you as you progress through the site. By accepting the travel supplier’s offer, you are agreeing to abide by the terms and conditions of the purchase imposed, including payment of all amounts when due and compliance with all rules and restrictions regarding availability of fares or the cancellation, change of booking and refund in respect of travel. You will be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Site.

Payment – Air Products

For tickets to be issued, full payment is required.

myTravelChannel.com allows you to book air products online either in full or with a deposit. If the deposit option is taken, you will need to settle the remaining funds within 48 hours with our regional partner; otherwise you risk incurring the cancellation of the booking, together with a cancellation fee. Please note that in some circumstances the price of the ticket quoted may either be slightly different due to taxes not shown on the global computer reservation system (e.g. war insurance, fuel surcharge) or changes made between the time of your booking and the time of issuing the ticket. If this occurs, myTravelChannel.com accepts no responsibility or liability for this price fluctuation.

Payment – Hotel and Car Products

No payment is taken for hotel and car bookings – monies are only taken on usage of these services. However, to guarantee your booking, hotels and car rental firms ask for your credit card details for them to reserve the service/room for you. Note, however, that if you decide to cancel the room/ car rental, you should contact the supplier directly as cancellation charges may apply.

Payment – Holiday Packages

Currently, we do not accept any payment for holiday packages advertised on our site. The supplier of the holiday package will contact you with respect to your enquiry, and if the conditions of the package are accepted by you, payment will be made direct to the supplier.

Cancellations and Modifications – Air/Hotel/Car

The cancellation and modification policy of your reservation was provided to you at the time of your booking. Where a modification or cancellation is provided in the policy, you can either contact myTravelChannel.com or the supplier directly, quoting your booking reference, to cancel or modify your booking.

Cancellations and Modifications – Holiday Packages

Our regional partners supply all holiday packages; therefore, if you wish to modify or cancel your booking, you need to contact the partner you made the booking with directly.

Reliability of Information on the Site

We make no representations about the suitability and accuracy of the information, products, and services contained on the Site for any purpose. However, we will endeavour to correct any error or omission as soon as it has been identified and/or brought to our attention.

Furthermore, all such information, products, and services are provided "as is" without warranty of any kind. We hereby disclaim all warranties and conditions with regard to the information, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

Site Access

myTravelChannel.com does not accept liability in respect of the user’s ability to access the site or any interruption in that access or use or any failure to complete any transaction whilst using the Site. Furthermore, myTravelChannel.com does not warrant that the Site is free from computer viruses or other properties that may cause loss or damage.

myTravelChannel.com reserves the right to deny access to the Site at any time without notice.

Currency Converter

Currency rates are based on various publicly available sources and should be used as guidelines only. Actual rates may vary. The information supplied by this application is believed to be accurate, but myTravelChannel.com and/or its suppliers do not warrant or guarantee such accuracy.

Images on the Website

Images on this website are incorporated for viewing purposes only and may not be saved or downloaded in any format.

Links to Third-Party Sites

This website may contain hyperlinks to websites operated by parties other than myTravelChannel.com. Those hyperlinks are provided for your reference only. myTravelChannel.com does not control those websites and is not responsible for their content.

Newsletters and Promotional Broadcasts

Users who no longer wish to receive promotional materials may opt-out of receiving these communications by replying to a promotional e-mail or sending an e-mail directly to customerservice@mytravelchannel.com, placing "Unsubscribe" in the subject field of the e-mail. Users of our site will always be notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Security Policy

The terms of the myTravelChannel.com security policy are incorporated into this Legal Information and Terms of Use. They can be viewed at here.

Privacy Policy

The terms of the myTravelChannel.com privacy policy are incorporated into this Legal Information and Terms of Use. They can be viewed here.

User Obligations

You represent that you are of sufficient legal age to use this service, and you possess the legal right and ability to create binding obligations for any liability you may incur as a result of the use of this service. You understand that you are financially responsible for all uses of this service by you and those using your login information (including minors living with you).You warrant that the information supplied by you or members of your household in using this website is true and accurate.

Liability of myTravelChannel.com

In no event shall myTravelChannel.com be liable for any direct, indirect, incidental, special or consequential damages arising out of or in any way connected with the use of this Site or with the delay or inability to use the Site, or for any information, products, and services obtained arising out of the use of this Site, whether based on contract, tort, strict liability or otherwise.

Modification of Terms

myTravelChannel.com reserves the right to change this Legal Information and Terms of Use at any time without notice or liability. You are responsible for regularly reviewing these terms and conditions. Continued use of myTravelChannel.com following any such changes shall constitute your acceptance of such changes.

Governing Law

This Legal Information and Terms of Use is governed by the laws of Dubai, United Arab Emirates. If any part of this Legal Information and Terms of Use is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed to be superceded by a valid, enforceable provision that most closely matches the intent of the original provision and the rest of the Legal Information and Terms of Use will continue in effect.