Contact us

myTravelChannel.com is owned and has been exclusively developed by the Emirates Group, the region's largest travel provider, which owns Emirates Airlines, Emirates Holidays, Dnata Travel Services and Emirates Skycargo. Our contact details are shown opposite.

To enable an extensive coverage within the Arabian and Levant region, we have developed an extensive network of travel suppliers and agencies.

The contact details of our partners are shown below.

     
Web support Team    
Timings: 24 Hours    
Telephone: +971 4 3166868    
Email: customerservice@mytravelchannel.com  
Travel Centers Timings Location
Dnata Travel World Travel Counter 0900-1830 hrs Dnata Travel Centre - Shk Zayed Rd.
Dnata Travel EGHQ Counter 24 hrs Near Clock Tower R/A, Deira. Ground floor Group Head Quarter.
Dnata Travel Government Counter 0800-1830 hrs Dnata Travel Centre - Shk Zayed Rd mezzanine floor.
Dnata Travel Airport Travel Counter 24 hrs Terminal 1 & Terminal 2, Dubai International Airport.
Dnata Travel Leisure Counter 0800-1830 hrs Dnata Travel Centre - Shk Zayed Rd mezzanine floor.
Dnata Travel Holidays Counter 0900-1830 hrs Dnata Travel Centre - Shk Zayed Rd.
The Holiday Lounge Counter 0830- 1830 hrs Dnata Travel Centre - Shk Zayed Rd.
Retail Travel Outlets
Dnata Travel Airport 24 hrs Terminal 1 & Terminal 2, Dubai International Airport.
Dnata Travel Ajman 0830-1300 & 1630-1900 hrs Shk Rashid Bin Humaid Street -Al Sawan Building-Ajman.
Dnata Travel Al Ghusais 0830-1300 & 1630-1900 hrs Opposite to Union Cooperative, next to Shop & Save.
Dnata Travel Al Quoz 0900-1300 & 1700-2200 hrs Sahat Al Madeena, next to Bilal Transport Al Quoz.
Dnata Travel Bur Juman 0830-2030 hrs Burjuman Centre Old Wing, Ground Level.
Dnata Travel Al Ghusais 0900-1300 & 1700-2000 hrs Al Ghusais Bus Station, Sonapur ( Mohisnah 2).
Dnata Travel Bur Dubai Station 0900-1300 & 1700-2000 hrs Opp to Bur Dubai Carrefour inside Ghubaiba Bus Station.
Dnata Travel Hor Al Anz 0900-1300 & 1700-2000 hrs Next to Yasmin Bldg - Hor Al Anz Bus Station.
Dnata Travel JAFZ 1000-1700 Near Gate no 8 R/A 9, Jebel Ali Free Zone.
Dnata Travel Rashidiyah 0900-1300 & 1700-2000 hrs Rashidiya Bus Station, Opp Royal Terminal Near Rashidiya Park.
Dnata Travel Satwa 0900-1300 & 1700-2000 Inside Satwa Bus Station.
Dnata Travel Deira City Centre 10:00 - 2200hrs 1st floor near Carrefour entrance,Deira City Centre,Dubai.
Dnata Travel Deira Tower 0830-2030 hrs Ground floor office G5 Deira tower Al Nasser Squire.
Dnata Travel DICC 0900-1700 hrs Dubai International Convention Centre- Hall N:02.
Dnata Travel EGHQ Counters 24 hrs Near Clock Tower R/A, Deira Ground floor Group Head Quarter.
Dnata Travel Fujairah 0830-1300 & 1600-1900 hrs Hamad Bin Abdulla Street- opp Lare Exchange.
Dnata Travel Hamriya 0900-1700 hrs Hamriya Shopping Centre, Ground floor.
Dnata Travel Jebel Ali Village 0900-1700 hrs Jebel Ali after Ibn Battuta Mall, interchange 6, next to Choithram .
Dnata Travel Le Meridien 0900-1830 hrs (Sat to Thu) Behind the Hotel,Staff Complex,Ground Floor of HR,Garhood.
Dnata Travel Mall of Emirates 10:00 - 22:00hrs Ground Floor, Next to Abu Dhabi Commercial Bank.
Dnata Travel Naif Road 0900-1300 & 1700-2030 hrs Al Karnak Hotel bldg, Groud Floor, Opp to Al Ansari & UAE Exchange.
Dnata Travel Ras Al Khaimah 0830-1300 & 1630-1930 Al Nakheel -Oman Street- RAK.
Dnata Travel Satwa 0830-1300 & 1630-1900 hrs Ground floor, Shaikha Fatimah Bldg, Satwa R/A.
Dnata Travel Sharjah 0830-1300 & 1630-1900 hrs Al Mena Street-SHJ.
Dnata Travel Sharjah Industrial 0900-1300 & 1630-1930 hrs Opp National Paint-Sharjah Industrial Area .
Government Travel Outlets
Dnata Travel Dept of Health Implant 0730-1600 hrs Villa No:04 behind The Mosque, Near Rashid Hospital.
Dnata Travel Dubai Municipality 0730-1600 hrs Dubai Creek Road.
Dnata Travel Dubai Police Implant 0730-1600 hrs Near Al Mola Plaza -Al Mamzar Shopping Mall -After Emirates Bank.
Dnata Travel GTS Road 0730-1600 hrs Al Rashidiya -Oum Ramoul RTA Building.
Dnata Travel Hajj and Umra Counter 0800-1700 hrs Dnata Travel Centre - Shk Zayed Rd.
Corporate Travel Outlets
Dnata Travel Airport Free Zone 0800-1730 hrs Off 187, Mezz Floor, Food Court Bldg - East Wing 1, DAFZ.
Dnata Travel Dubai Internet City 0800-1730 hrs Ground Floor, Bldg No 3, Dubai Internet City.
Dnata Travel World Trade Centre 0800-1330 & 1430-1730 hrs 1st Floor Podium, Dubai Convention Gate, DWTC.
Dnata Travel J.W.Marriott 0830-1800 hrs Lobby, J W Marriott, Salahuddin Rd.
Dnata Travel Jebel Ali Free Zone 0800-1730 hrs Ground Floor, LOB 16, JAFZ.
Dnata Travel Jumeirah Beach Hotel 0800 - 1800 hrs (Sat-Thu) Opp Jumeirah Beach Hotel, Jumeirah.
Dnata Travel Wafi 10:00-20:00 hrs (Sat-Thu) MKM Mgmt Office, Wafi City.
World Trade Centre 0800-1330 & 1430-1730 hrs 1st Floor Podium, Dubai Convention Gate, DWTC.